Oki-Toki integration with third-party services
On this page, we have compiled a list of services with which ready-made integrations are available for Oki-Toki.
- Все
- CRM
- SMS
- Telephony
- Chats
- ATC
Integrations with CRM
Integration capabilities with CRM systems
Notifier
Automatic status change of leads/deals in the external CRM depending on the call status. Popular triggers:
- 1. reached, not interested;
- 2. reached, interested;
- 3. reached, do not call;
- 4. couldn’t reach.
Automatic addition when creating a deal or changing the status to a specific dialer with its own call script.
Automatic entry of information after the call into the lead/deal.
NotifierDialer
Automatic opening of the customer’s card, deal, or lead when the subscriber picks up the phone.
Automatic logging of all call attempts in the customer’s card or deal.
Automatic data transfer to the external CRM after the agent processes the call script.
Call recording.
DialerIncoming Calls
Automatic opening of the customer’s card.
Automatic logging of all call attempts in the customer’s card or deal.
Call recording.
The ability to route the call depending on the data in the CRM card.
Call CenterDidn't find the required CRM? Leave an application, most likely it is available, or it can be done in a few clicks :)
Leave an applicationIntegrations with SMS Services
Integration capabilities with SMS services
Notifier
Sending an automatic template message if the customer is interested, for example, button click or voice response.
Sending an automatic template message with an offer if the call was not successful or a notification that an attempt to call was made.
NotifierDialer with Agent
Sending a message from the agent’s workstation.
Sending an automatic template message with an offer if the call was not successful or a notification that an attempt to call was made.
Sending a message from the customer’s questionnaire.
DialerIncoming/Outgoing Calls
Automatic sending from the Oki-Toki call script.
Manual SMS sending from the agent’s workstation.
Sending an automatic template message with an offer if the call was not successful or a notification that an attempt to call was made.
Call CenterDidn't find the required SMS service? Leave an application, most likely it exists or can be implemented in a few clicks :)
Leave an applicationIntegrations with telephony services
Integration capabilities with telephony
Automatic routing depending on the type of number.
Automatic switching to a backup telephony in case of primary failure.
Use of bundle minutes.
Flexible routing settings for different projects within the account.
Didn't find the required SIP operator? Leave an application, most likely integration is available, or it can be implemented in a few clicks :)
Leave an applicationIntegrations with messengers and email
Integration with PBX
Oki-Toki’s service functionality allows integration with any PBX. Leave a request, and we will help you! 🙂 More information about Oki-Toki PBX functionality here.
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