Voice bot and voice messages
How to configure a voice bot, call statistics and KPI of a voice bot, speech synthesis and recognition, dialogue scripts, How to train a bot for a call center, popular cases with a voice robot, auto operator, hybrid IVR, integration of a voice bot with CRM.
This category is related to the products:
“Dialer”, “Voice Mailings”, “Voice Robot”, “Conversation Assessment”
Do you need a voice robot? Contact center voice robots: 5 questions to ask when buying a system. Detailed calculation in the article.
Learn More
In this article, we will discuss why it’s better to abandon manual dialing of debtors and what call center tools can aid in automating the process.
Learn More
What is an auto-informer, how to set it up and the benefits it brings to the call center. Voice message or button press.
Learn More
Transitioning from Button Menu IVR to Voice-Driven: Configuring Voice and Hybrid IVR in the Oki-Toki Contact Centre Service.
Learn More
Why a Contact Centre Needs Auto-Dialling and the Benefits of the Cloud-Based Oki-Toki System for Internal and Outsourcing CCs.
Learn More