Sales scripts
Dialog scripts, Sales scripts, Survey forms. Formats and field directories, using iFrame, how to schedule a call, letter, etc. Statistics, quotas, and report export.
This category is related to the products:
“Dialer”, “Voice Robot”, “Cloud-Based Call Center”, “Conversation Scripts”
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22.09.2022
How to Add a Number to the Blacklist in the Oki-Toki Service?
What is a Blacklist of Numbers and How to Set it up in Oki-Toki for Incoming, Outgoing Calls and for Auto Dialing?
26.07.2022
Efficient Scripts for Incoming Calls: Guaranteed Quality Customer Service
The script for incoming calls is designed for a “warm”, competent client who requires information on a variety of specific issues.
25.06.2022
Conversation Script: Special Action Rights in the Application Form
Some projects grant agents unique, non-linear actions with the questionnaire. Here is a description of our special permissions block on the conversation scripts.
27.03.2020
Voice bots for CC: 5 questions when buying
Do you need a voice robot? Contact center voice robots: 5 questions to ask when buying a system. Detailed calculation in the article.