Sales scripts
Dialog scripts, Sales scripts, Survey forms. Formats and field directories, using iFrame, how to schedule a call, letter, etc. Statistics, quotas, and report export.
This category is related to the products:
“Dialer”, “Voice Robot”, “Cloud-Based Call Center”, “Conversation Scripts”
Популярное
22.05.2024
How to Create an Email Template for Contact Center?
Email Template for Sales Script – A Tool for Automated Sending of Emails from the Conversation Script, on Event or via API.
18.03.2024
How to avoid silence in conversations with clients
What to do if there is silence between the agent and the client, effective communication methods and useful tips for the call center.
19.12.2023
How to set up a Hotline from scratch?
How to set up a hotline in Oki-Toki: configuring important and optional components for handling incoming calls.
19.10.2023
How to Create Sales Scripts from Google Docs Documents
Discover a simple way to create sales scripts from Google Docs in the Oki-Toki system. Boost your sales now!
19.09.2023
Sales script structure: What is a sales script, templates
Sales script is the most popular type of script used by teleshops, CPA networks, microfinance, collection companies, etc.
05.09.2023
How to create a dialogue script with a client?
Detailed instructions on how to set up a dialogue script in the service for internal and outsourcing Oki-Toki contact centers.
13.06.2023
Multilingual Transcript: Speech Analytics and Conversation Evaluation in a Call Center
How to Enhance the Quality of Agents’ Conversations Using Transcripts and Evaluate Their Dialogues: Speech Analytics for Identifying Problematic Calls.
30.05.2023
Sales-Driven Words and Phrases for Call Center Agents
Top 10 selling phrases for contact center agents that will boost call conversion to sales. Take note!
18.05.2023
Script-Survey or Questionnaire for Survey (Cati) Research
This is a section of the landing page article. Write as a marketer with experience working as a manager in the sales department of a contact center.
15.05.2023
What is a call center agent’s conversation script and how to use it in Oki-Toki.