Integrations and API
Integration with CRM, opening customer card during the call, retrieving call history in CRM, uploading contacts and numbers for auto-dialing. Integration with SMS, export of call recordings to the cloud, Google Drive, Slack, Webhook, and API tools for developers.
Linked to:
Popular
05.09.2025
HOW TO SET UP A SIP PROVIDER IN OKI-TOKI: SIP-CLIENT
How to connect a SIP provider in Oki-Toki, registration via SIP-Client, logging, and reporting.
20.08.2025
How to connect external storage for call recordings (Google Drive and Dropbox)
Connect Google Drive and Dropbox to Oki-Toki for call storage. Comparison of internal and cloud storage, solving connection errors.
18.06.2025
Cybersecurity in the call center: How to protect client data
How to ensure data security in a call center? Effective ways to protect personal data of clients and employees.
14.10.2024
Web Call from the Website – WebCall
What is a Web Call from a Website, How to Call a Call Center from a Browser, Setting up WebCall in Oki-Toki, Advantages and Benefits for Business.
22.05.2024
How to Create an Email Template for Contact Center?
Email Template for Sales Script – A Tool for Automated Sending of Emails from the Conversation Script, on Event or via API.
25.03.2024
Quality Control in the Call Center: Commenting on Evaluation Sheets
How to open your outsourcing contact center and not burn out. A step-by-step action plan is already in the Oki-Toki blog.
27.12.2023
How does telephony for a call center work?
Telephony for a call center is an important tool for any business that wants to ensure effective customer service. Learn how it works and how to choose the best solution for your business.
29.11.2023
White Label АТС: Как персонализация улучшает имидж и безопасность контакт-центра
Remake Okie-Toki for yourself with the help of the White Label concept: your own design and web address, corporate mail and VPN service.
19.09.2023
Learn all about the structure of a sales script: what a sales script is, its importance, and what templates you can use. Create effective sales scripts for your business and increase your sales conversion rate.
21.07.2023
Everything you need to know about SIP numbers: How to buy and where to use
How to choose sip telephony? If you are looking for a sip provider for the first time, then this article will take you through the most popular providers on the market.