Dialer
Dialer: All about operations, task management and recommendations for its use in the service for internal and outsourced contact centers Oki-Toki.
This category is related to the products:
“Dialer”, “Voice Mailings”, “Voice Robot”, “Cloud-based Call Center”
The “Speech Recognition” feature frees agents from projects with monotonous customer surveys. Learn about the rates at Oki-Toki
Learn More
Step-by-step instruction on how to connect the Oki-Toki dialer service for contact centers with automatic connection to an agent.
Learn More
How to create import contacts in CRM for internal and outsourcing contact centers Oki-Toki, database upload.
Learn More
We have expanded the filtering capabilities within the Oki-Toki dialer and prepared a useful note about managing the customer base.
Learn More
Detailed instructions on how to set up a dialogue script in the service for internal and outsourcing Oki-Toki contact centers.
Learn More
Discover how predictive dialing works and how to easily connect predictive dialing to optimize your call center’s operations.
Learn More
How to Enhance the Quality of Agents’ Conversations Using Transcripts and Evaluate Their Dialogues: Speech Analytics for Identifying Problematic Calls.
Learn MoreThis guide will assist in integrating AMO CRM with the cloud service Oki-Toki. Opportunities and description of operation.
Learn More
What is a “Callback”, how to set up communication with clients through a website, dialer of lost clients.
Learn More
How to Setup Autodialing of Customers Based on Daily Rules, Select the Dialing Frequency for a Specific Day of the Week, and How Not to Tire with Calls.
Learn More