Dialer
Dialer: All about operations, task management and recommendations for its use in the service for internal and outsourced contact centers Oki-Toki.
This category is related to the products:
“Dialer”, “Voice Mailings”, “Voice Robot”, “Cloud-based Call Center”
How to create import contacts in CRM for internal and outsourcing contact centers Oki-Toki, database upload.
Learn MoreWe have expanded the filtering capabilities within the Oki-Toki dialer and prepared a useful note about managing the customer base.
Learn MoreDetailed instructions on how to set up a dialogue script in the service for internal and outsourcing Oki-Toki contact centers.
Learn MoreDiscover how predictive dialing works and how to easily connect predictive dialing to optimize your call center’s operations.
Learn MoreHow to Enhance the Quality of Agents’ Conversations Using Transcripts and Evaluate Their Dialogues: Speech Analytics for Identifying Problematic Calls.
Learn MoreThis guide will assist in integrating AMO CRM with the cloud service Oki-Toki. Opportunities and description of operation.
Learn MoreWhat is a “Callback”, how to set up communication with clients through a website, dialer of lost clients.
Learn MoreHow to Setup Autodialing of Customers Based on Daily Rules, Select the Dialing Frequency for a Specific Day of the Week, and How Not to Tire with Calls.
Learn MoreWhat is a Blacklist of Numbers and How to Set it up in Oki-Toki for Incoming, Outgoing Calls and for Auto Dialing?
Learn MoreWhere can I find a detailed report on the call making process? Information about clients, task statuses, and attempted calls.
Learn More