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18.01.2016 How to Connect a SIP Number to a Call Center: All You Need to Know

Connecting a SIP number to a contact center in the Oki-Toki system. SIP registration. How to control the connection (registration).

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08.12.2015 Features of Software for Outsourcing Call Center

What are the features of special software for an outsourcing call center in the Oki-Toki cloud service., specifics of the activity.

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10.11.2015 How Many Processes Does a Contact Card Have?

Managing business processes in the Oki-Toki CRM module. Multiple scripts for call center business processes, depending on the nature of the conversation.

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07.08.2015 How to Utilize The Minute Package in a GSM Gateway

Management of minute packages in the GSM gateway. Setting up a GSM gateway: selection of allowed prefixes (directions), charging frequency and cost per minute.

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06.08.2015 How to Assign a SIP Number to a User in a Virtual PBX

How to assign a SIP number to a user in a virtual PBX for incoming and outgoing calls of the Oki-Toki cloud service.

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03.06.2015 Internal and Personal Phones of Agents

How to Assign Personal and Work Phone Numbers to an Oki-Toki User Simultaneously. Enabling and Disabling Calls to the Agent’s Personal Number.

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17.04.2011 Where to Buy SIP Numbers in Ukraine

List of telecommunications operators selling SIP numbers in Ukraine. Their contacts, email, and recommendations from the Oki-Toki service.

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