All posts

03.06.2016 How to Buy a SIP Number in Kazakhstan?

SIP numbers in Kazakhstan – agents and prices. A systematic list of agents selling SIP numbers in Kazakhstan.

Learn More

18.05.2016 How to hide calls from reports

How to Hide Unwanted Calls in Oki-Toki: A Tool for Concealing Test and Non-Target Calls in Your Contact Centre

Learn More

18.04.2016 Where in the CRM is Call Information Stored?

How to View the Customer Call History Without Opening the Call Report? How to highlight the important ones or the ones where a conversation took place? Taking all these factors into account, we have updated the “contact” feature in CRM.

Learn More

18.01.2016 How to Connect a SIP Number to a Call Center: All You Need to Know

Connecting a SIP number to a contact center in the Oki-Toki system. SIP registration. How to control the connection (registration).

Learn More

08.12.2015 Features of Software for Outsourcing Call Center

What are the features of special software for an outsourcing call center in the Oki-Toki cloud service., specifics of the activity.

Learn More

10.11.2015 How Many Processes Does a Contact Card Have?

Managing business processes in the Oki-Toki CRM module. Multiple scripts for call center business processes, depending on the nature of the conversation.

Learn More

07.08.2015 How to Utilize The Minute Package in a GSM Gateway

Management of minute packages in the GSM gateway. Setting up a GSM gateway: selection of allowed prefixes (directions), charging frequency and cost per minute.

Learn More

06.08.2015 How to Assign a SIP Number to a User in a Virtual PBX

How to assign a SIP number to a user in a virtual PBX for incoming and outgoing calls of the Oki-Toki cloud service.

Learn More

17.04.2011 Where to Buy SIP Numbers in Ukraine

List of telecommunications operators selling SIP numbers in Ukraine. Their contacts, email, and recommendations from the Oki-Toki service.

Learn More