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In July, we focused on several tasks. We worked on the ability to authorize through social networks and manage tasks in auto-dials. More details in the digest!
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What is an auto-informer, how to set it up and the benefits it brings to the call center. Voice message or button press.
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In June, we prepared several key user guides and revised the cost calculation for voice recognition. Plus, out went our first server, paving the way for a new and improved replacement. Find out all the details in our digest!
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3 steps that help to create a route and send your first SMS along it.
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Oki-Toki News for May 2019: billing update, new server in Germany, integration with amoCRM and other service improvements. Read more in the digest!
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January-February Updates: New Features for Evaluating Agents’ Performance, Automatic Telephony Disconnection, and More. Discover more in the Digest!
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5 Cases That Will Help Answer Questions Related to Automated Calls and amoCRM. Let’s Discuss Why amoCRM Integration is Essential.
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Oki-Toki Updates for April 2019: Import Optimization, Address Book in the New Agent Workspace, Blacklist for Outgoing Calls, Integration with AMOCRM.
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Securing contacts for a specific or current user in callback mode. A missed call is secured for the last agent.
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March News: Updated agent workstation, dedicated domain, and Google Chrome plugin. Discover more in the digest!
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