Video Guide: What to Do If an Agent Is Not Receiving Incoming Calls or Autodial Calls
Video instruction on what to do if an agent is not receiving incoming calls or calls from the auto-dialer:
0:10 Checking the agent’s status
0:16 Checking if the agent is assigned to a queue or auto-dialer
0:34 Working with scripts
There are many useful videos on our YouTube channel. Subscribe now.
The Story of Launching a Call Center: Challenges and How We Overcame Them with Oki-Toki!
Learn More
Implementing the right scripts will boost your sales! Read in our article how to prepare a script for cold calls.
Learn More