OKI-TOKI Blog

13.04.2023 Telemarketing: How to Boost Sales

What is Telemarketing and what tasks does it perform, an overview of tools for automation and strategies for enhancing campaign effectiveness.

Learn More

20.03.2023 How to integrate a call center with AmoCRM?

This guide will assist in integrating AMO CRM with the cloud service Oki-Toki. Opportunities and description of operation.

Learn More

21.02.2023 Changes in the ‘Variables’

Great news for those who love to work with variables but found it difficult to master the tool due to its non-user-friendly structure in the Oki-Toki interface.

Learn More

20.02.2023 Integration of Chat Bot with Telegram

How to create integration between Oki-Toki and a Telegram-bot, as well as configure a chat-bot, ‘events’, triggering conditions and sending notifications.

Learn More

14.02.2023 Virtual Agent: A Business Idea for the Call Center

How a Virtual Agent Can Help a Call Center Reduce Load on Live Agents and Boost Customer Loyalty.

Learn More

13.01.2023 Callback – A Return Call Service at Oki-Toki

What is a “Callback”, how to set up communication with clients through a website, dialer of lost clients.

Learn More

30.12.2022 Main Updates 2022: Service for Contact Centers

What updates has Oki-Toki launched this year? “Chats”, AI, robot-agent and other important tools in our service for contact centers.

Learn More

28.12.2022 Instructions: How to connect a SIP phone to a call center

How to connect a SIP phone to a call center, what it is for, how to create an account, set up a user and test the connection.

Learn More

15.12.2022 Monitoring Agents’ Calls: Setting up Outbound Calls to Clients

Setting up Outgoing Calls: A Comprehensive Guide to Scheduling, Connectivity Management, and Agent Control.

Learn More

14.11.2022 Automated Customer Calls: The Rules of Robot Dialling

How to Setup Autodialing of Customers Based on Daily Rules, Select the Dialing Frequency for a Specific Day of the Week, and How Not to Tire with Calls.

Learn More