OKI-TOKI Blog
All articles, notes, reviews, instructions, and service updates for internal and outsourcing contact centers Oki-Toki. Use modern tools!
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Маршрутизация SMS
3 steps that help to create a route and send your first SMS along it.
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Oki-Toki News for May 2019: billing update, new server in Germany, integration with amoCRM and other service improvements. Read more in the digest!
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January-February Updates: New Features for Evaluating Agents’ Performance, Automatic Telephony Disconnection, and More. Discover more in the Digest!
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Automated Calls and amoCRM
5 Cases That Will Help Answer Questions Related to Automated Calls and amoCRM. Let’s Discuss Why amoCRM Integration is Essential.
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Oki-Toki Updates for April 2019: Import Optimization, Address Book in the New Agent Workspace, Blacklist for Outgoing Calls, Integration with AMOCRM.
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Настройка липкого callback
Securing contacts for a specific or current user in callback mode. A missed call is secured for the last agent.
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March News: Updated agent workstation, dedicated domain, and Google Chrome plugin. Discover more in the digest!
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RU Что такое sip ответ
Common SIP responses in the Oki-Toki service for internal and outsourced contact centers and the likely reasons for their occurrence.
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What is SIP Response? Part 1
What is a SIP Response, How It Works, Which Reports It Appears In, and What To Do. Part One.
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Oki-Toki News for November-December 2019: new webhook capabilities, outbound webhook tariffication, priority queue. Find out more in our digest!
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