06.09.2019

Oki-Toki News Digest for August 2019

In August, we have prepared for you a block of guide-articles, a new import of Oki-Toki users, and an update of DB servers. Read more in the digest!

Oki-Toki News Digest for August 2019

Block of Tutorial Articles

Manual: Handling Incoming Calls
Auto-informer with Voice Message and Button Press

New User Import

We have abandoned the old way of importing existing Oki-Toki users into your company, developing a universal tool for mass import. Simply copy the column with mailboxes of future users (both existing and new ones) and the invitees will receive an invitation letter by email.

Location of the section, its appearance and an example of an invitation letter:

 

Database Servers Update

The transition to the new servers is complete. On the menu: increased performance, storage for databases and overall reliability (we expect so). In general, the i9-9900 cluster is neat and easy to manage. Current load – 10%. We are ready by September!

Rate the news:

Read also

photo
Thursday December 12th, 2024 API Requests and API Documentation in Oki-Toki

Configuring API requests for automation and integration with Oki-Toki in your call center.

Learn More
photo
Monday September 9th, 2024 First Call Resolution: FCR Report in Oki-Toki

What is the FCR indicator for call center operation, how to calculate it by formula, automatic report in oki-toki, and selection of fields for filling.

Learn More