06.09.2019

Oki-Toki News Digest for August 2019

In August, we have prepared for you a block of guide-articles, a new import of Oki-Toki users, and an update of DB servers. Read more in the digest!

Oki-Toki News Digest for August 2019

Block of Tutorial Articles

Manual: Handling Incoming Calls
Auto-informer with Voice Message and Button Press

New User Import

We have abandoned the old way of importing existing Oki-Toki users into your company, developing a universal tool for mass import. Simply copy the column with mailboxes of future users (both existing and new ones) and the invitees will receive an invitation letter by email.

Location of the section, its appearance and an example of an invitation letter:

 

Database Servers Update

The transition to the new servers is complete. On the menu: increased performance, storage for databases and overall reliability (we expect so). In general, the i9-9900 cluster is neat and easy to manage. Current load – 10%. We are ready by September!

Rate the news:

Read also

photo
Thursday January 23rd, 2020 Automated Dialing of Debtors: How to Automate Debt Collection Calls?

In this article, we will discuss why it’s better to abandon manual dialing of debtors and what call center tools can aid in automating the process.

Learn More
photo
Thursday February 28th, 2019 What is a SIP Response? Part 2

Common SIP responses in the Oki-Toki service for internal and outsourced contact centers and the likely reasons for their occurrence.

Learn More