22.09.2023
Обнаружение автоответчиков при звонках
What is an answering machine and how to recognize it when auto-calling customers, the technology of detecting an answering machine in a call center, pros and cons.
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Wednesday November 29th, 2023
White Label АТС: Как персонализация улучшает имидж и безопасность контакт-центра
Remake Okie-Toki for yourself with the help of the White Label concept: your own design and web address, corporate mail and VPN service.
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Thursday September 23rd, 2021
How to Choose an Outsourcing Call Center? Typical Mistakes When Choosing a CC
Mistakes in choosing an outsourcing call center that will undoubtedly lead to major issues in the future.
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