22.09.2023
Обнаружение автоответчиков при звонках
What is an answering machine and how to recognize it when auto-calling customers, the technology of detecting an answering machine in a call center, pros and cons.
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Wednesday May 22nd, 2024
How to Create an Email Template for Contact Center?
Email Template for Sales Script – A Tool for Automated Sending of Emails from the Conversation Script, on Event or via API.
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Tuesday September 5th, 2023
How to create a dialogue script with a client?
Detailed instructions on how to set up a dialogue script in the service for internal and outsourcing Oki-Toki contact centers.
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